Our Values
With the help of our employees we have become the company we are today.
The following values are essential to the philosophy of our company:
We are a team,
because we know that we can only succeed together. We support and respect each other and deal with one another openly and honestly. Every one of us has the right to speak and to be heard. We entrust our employees with competence and responsibility as well as the chance to bring in their own ideas so that they can be actively involved in our business goals.
We are customer-oriented as well as supplier-oriented,
because we meet both customers and suppliers with a friendly attitude and take their demands, suggestions, queries and complaints seriously. We are reliable, know our strengths and weaknesses, and readily admit to any faults we may make. With many of our customers and suppliers we share a spirit of partnership that is based on mutual trust and fairness.
We are product- and cost-oriented,
as we strive for an optimal price-performance ratio, focussing on the value of our products along with the constant development of our assortment. We are intesively reviewing our product quality, react generously in case of complaints and are continuously working on solutions.
We are future-oriented,
as we never stand still, but rather strive for steady improvement and optimization. We are vigilant, always critically considering the status quo and at all times ready to take on new challenges. We supply a state-of-the-art working environment and invest in training and the development of specialized knowledge of our employees.
We put great value on health and family issues,
because we realize that our employees' well-being, health and satisfaction are our greatest asset. We offer flexible working times, team training and health promoting activities, and support our employees in taking part in sports events.
We are passionate for animals,
because the harmonious coexistence of humans and pets is our main focus. For this we supply adequate products and ideas that aim to support owners in living together with their pets.
We are authentic,
because we act according to our values and enjoy what we are doing. By committing ourselves, we want to achieve optimal results for our customers, our suppliers, our company and for ourselves. We are ready to outdo ourselves occasionally, because our hearts and minds are in our business.
We are Trixie.
